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Andrei M.

Head Of Customer Relationship Management at Carrefour Romania

Andrei M. is an accomplished professional with extensive experience in customer relationship management and marketing strategies. Currently serving as the Head of Customer Relationship Management at Carrefour România since July 2025, Andrei M. leads the CRM strategy across an omnichannel ecosystem, focusing on data-driven personalization and customer engagement. Previously, as the Director of Loyalty and Base Management at eMAG, Andrei M. managed strategic teams to enhance subscriber engagement across multiple countries. Andrei M. has also held significant roles at ING Romania, driving direct marketing strategies, and at Vodafone, where responsibilities included managing customer value management strategies and executing complex marketing campaigns. A graduate in International Affairs from Academia de Studii Economice din București, Andrei M. has built a robust career in marketing and customer strategy across various industries.

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