Emanuel S. is an experienced Senior Support Analyst at Carrefour, where they focus on process optimization, incident resolution, and enhancing user experience. They have over five years of experience in the IT sector, previously working as a Technical Support Help Desk at PrimeIT España and as a systems technician at Zelenza, where they specialized in database management and network support. Emanuel holds a higher degree in Computer Systems Administration and a Master's degree in Archaeology and Heritage Management, which complements their unique perspective on detail-oriented technology solutions.
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