Jean Luca Santarelli is an experienced IT professional with a focus on ecommerce and CRM solutions. Currently serving as the Ecommerce - CRM IT Tech Lead at Carrefour since September 2019, responsibilities include analyzing business requirements, defining technical and architectural solutions for ecommerce and CRM projects, and implementing marketing campaigns through Salesforce Marketing Cloud. Prior experience includes a tenure at Avanade from November 2007 to September 2019 as an Engineer - Consultant, where key contributions involved developing and configuring customer service modules on Microsoft Dynamics 365, managing development team activities, and creating a .NET 4 portal. Earlier, Jean Luca worked as a Developer at Exprivia S.p.A. from June 2006 to October 2007, specializing in financial platform development and integration. Jean Luca holds a degree in Computer Engineering from Politecnico di Bari and obtained certification for professional engineering practice in 2006.
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