Angela Finelli-Smith

Angela Finelli-Smith is a seasoned professional with over 20 years of experience in customer service and project management across various industries. Currently serving as a Customer Service Specialist in Applied Order Management at Carrier Enterprise Canada since June 2019, Angela focuses on enhancing HVAC business profitability through expert digital tools and customer support. Previous roles include Senior Project Manager and Team Lead at Coxcom Inc., where oversight of business relations and project management was key, and Service Coordinator at MULTIVAC Group, managing service calls across Canada. Angela's career began with positions in customer service at Sharp Electronics of Canada, Total Power Limited, and Wajax, culminating in a managerial role at Bluenotes. Angela holds a Bachelor of Business Administration from Humber College, enriching a robust skill set in customer engagement and operational management.