Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies throughout the United States, Latin America, the Caribbean and Canada utilizing 146 locations in 20 states, 8 provinces and Puerto Rico.


Leading the World

Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

At Carrier, our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Our employees, products and services create comfortable, productive and healthy environments, regardless of climate, and ensure the global food supply is transported and preserved for safe consumption.

Our culture is rooted in the core values of UTC Climate, Controls & Security. These values are the pillars of our business. They define who we are and guide every decision we make.

Quality
•Quality is the common denominator of all we do.
•We are committed to Service Excellence and the Achieving Competitive Excellence (ACE) operating system.

Performance
•Our customers have a choice, and how we perform determines whether they choose us.
•We strive for continuous growth to reinforce our leadership position.
•We achieve world-class financial performance.
•We continuously improve the productivity of our assets, resources and everything we do.

Responsibility
•Successful businesses improve the human condition.
•We act with integrity and maintain the highest ethical standards.
•We are environmentally responsible and drive to sustainability.
•We care for the health and safety of our employees and customers.
•We actively support the communities in which we do business.

Innovation
•We are a company of ideas, committed to research and development.
•Our heritage inspires us to reach the next innovative, powerful and marketable idea.
•We continuously invest in new products, technologies and intelligent systems.

Customer Care
•We listen to our customers and respond to their needs.
•We make it easy to do business with us.
•We are committed to excellence in customer satisfaction.

Employee Opportunity
•We listen to our employees and treat each other with respect.
•We are committed to employee and management development.
•We support and pursue lifelong learning to expand our knowledge and capabilities.
•We value diversity in individuals and cultures, and seek and share ideas openly.


Building Supplies

Commercial Real Estate

Construction

Carrier Enterprise Canada

Mike Gonsalves

Simon Royer

Chrp Nuwangee Amuwala

Hycco F.

Rpr Victoria Hennessy

Rse Yasser Alkhaldi

Alain Bertrand

Virginia Hillock

Arshad Saira

Reza Zohori

Rahil Panjwani

Matt Cruise

Kyle Clark

Dille Piatkowski

Chris Tomasic Cpa

Ahmad Abi Haidar

Anthony Lancione

The Customer Experience and Support team at Carrier Enterprise Canada focuses on ensuring exceptional service and satisfaction for both residential and commercial HVAC clients. This team, which includes roles such as Technical Support Representative, Commercial Customer Experience Manager, and Customer Experience Specialists, handles customer inquiries, provides technical support, manages customer relationships, and ensures seamless interactions across all touchpoints. Led by the Director of Customer Experience, the team is dedicated to listening to customer needs, resolving issues promptly, and maintaining the highest quality standards to foster long-term loyalty and trust.

Customer Experience and Support

Sales and Account Management

Human Resources

Customer Experience and Support

About

Team members

Other teams at Carrier Enterprise Canada

Sales and Account Management

Human Resources