Akanksha Jaiswal

Akanksha Jaiswal is a seasoned professional with extensive experience in complaint management and service quality across various sectors. Currently serving as a Manager at CARS24 since January 2023, Akanksha previously held managerial roles at RBL Bank from May 2022 to January 2023 and at Ujjivan Small Finance Bank from May 2019 to September 2022, where responsibilities included resolving customer complaints, guiding sales teams, and driving service delivery initiatives. Earlier, Akanksha contributed as an Assistant Product Manager, focusing on sales analysis and strategy, and gained foundational experience as an intern at DHL Express and a Senior Analyst at PwC, specializing in internal financial control reviews. Akanksha holds an MBA in Marketing from FMS BHU and a Bachelor's degree in Commerce from Shri Ram College of Commerce.