Charlie Dillingham is an experienced professional in customer experience and product management, currently serving as a Growth Product - Customer Experience at Carta since October 2021. Prior to this role, Dillingham spent over five years at Salesforce, advancing from Lead Success Manager to Senior Manager, Customer Experience, where responsibilities included enhancing customer onboarding and engagement with Salesforce Essentials. Previous positions also include Customer Success Manager at Proven, where Dillingham managed the customer life cycle process, and managerial roles at Apple Retail, focusing on leadership training and operational efficiency. Dillingham's early career includes brewing management at Gordon Biersch Brewing Company, where efficiencies were improved. Dillingham holds an MBA from the University of San Francisco and a Bachelor’s degree in Music from Loyola University New Orleans.
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