Nathalia Alvarez

Nathalia Alvarez is a skilled professional with extensive experience in customer support and project management. Currently serving as a Customer Support Analyst II at Carta since December 2022, Nathalia excels in resolving customer inquiries, understanding software platforms, and liaising with product and engineering teams. Prior experience includes roles at Airswift, where Nathalia worked as an Account Coordinator and Associate Account Coordinator, providing sales support and managing internal communications for core accounts, and as a Strategic Resourcer, matching candidates to client requirements in the energy sector. Earlier roles at Xport Jr. Consultoria E Suporte Internacional included Project Manager and Project Assistant, overseeing project scopes, client meetings, and implementing new services. Nathalia holds a Bachelor's degree in International Relations and Affairs from Universidade Federal Rural do Rio de Janeiro and is pursuing a Product Management degree at EBAC.