Roberta Fernandes Francisco

Roberta Fernandes Francisco is a seasoned professional with extensive experience in project management and customer support. Currently serving as a Senior Implementation Project Manager at Carta since June 2022, Roberta previously held various roles at Equinix Brasil from April 2017 to May 2022, including Service Desk Team Leader and Global Service Desk Agent. Prior to Equinix, Roberta gained technical support experience at Hostnet Internet and administrative support experience at Liceu Franco-Brasileiro. Roberta holds an MBA in Leadership, Innovation, and Management 4.0 from Pontifícia Universidade Católica do Rio Grande do Sul and a degree in Information Systems from Estácio. Additional academic background includes studies in Hotel Management at Universidade Veiga de Almeida.