Elisa Capone

Elisa Capone is the Customer Service Manager for Relocation Accounting at Cartus, a position held since July 2012, where responsibilities include managing a 24/7 customer service call center team, administering workflow automation platforms, and analyzing team performance to enhance service quality. Previously, Elisa served as a Relocation Accounting Service Team Analyst/Supervisor, focusing on training and auditing team members. Prior to joining Cartus, Elisa worked as an Information Technology Consultant at Siena College, supervising the computer lab and mentoring student staff. Elisa holds a Bachelor of Science degree in Physics from Siena University, earned in 2011.