Hannah Ross

Hannah Ross is a skilled professional with extensive experience in customer service and hospitality management. Currently serving as Team Lead for Customer Experience at Carvana since June 2021, Hannah has previously held roles including Assistant Salon Manager at AIR BAR BLOWOUTS & EXTENSIONS, LLC, and Food and Beverage Operations Voyager at JW Marriott Marco Island Beach Resort, where responsibilities included daily operations management and HR functions. Hannah's background also includes leadership as Customer Support Supervisor at carGO and Director of Hospitality at Chick-fil-A, focusing on team management, guest relations, and operational efficiency. Additionally, experience gained through the Disney College Program underscores a commitment to exceptional guest service. Hannah holds a Bachelor's degree in Hospitality Management from Southeast Missouri State University.