Casar.com
Joyce Damasceno has a strong background in customer experience, starting from their internship in tourism and hospitality to their current role as an Analyst of Customer Experience Jr at Casar.com. Joyce's experience includes handling customer inquiries through various channels, reporting and improving metrics, ensuring customer satisfaction, and collaborating with support teams. Joyce's educational background includes a Bachelor's degree in Tourism and a Master's degree in Business Administration with a focus on Business Intelligence.