Daniela Santos

Daniela Santos is a customer service analyst with extensive experience in the field, currently serving as an Analista de atendimento ao cliente pleno at Via since October 2021. Prior roles include Analista at Porto Seguro and Estagiário at Debijoux, as well as an Analista de Relacionamento Digital I at ATENTO BRASIL S/A, where Daniela focused on resolving customer complaints and enhancing satisfaction through internal coordination. Daniela's career also includes experience in telemarketing at Syscob Servicos De Cobranca and administrative assistance at cursinho Fatec. Currently pursuing a Master of Business Administration in Project Management at Universidade Anhembi Morumbi, Daniela combines practical experience with academic advancement in the field.