Casebook is the creator of the next-generation platform for human services. Originally incubated as a project by the Annie E. Casey Foundation, Casebook created an innovative Software as a Service solution for child welfare and human services. The Casebook suite of business services was developed in close partnership with caseworkers and built for the human services sector. 

Software

Casebook PBC

Casebook PBC's headquarters in New York, NY, United States

This department focuses on providing expert guidance and support in technical solutions to address client needs.

Technical Solutions

The Engineering Team at Casebook PBC is responsible for developing, maintaining, and optimizing the company's Software as a Service (SaaS) solutions for the human services and child welfare sectors. They work on backend and frontend development, infrastructure management, data engineering, quality assurance, and technical leadership to ensure that Casebook's platform is innovative, reliable, and user-friendly for caseworkers and other human services professionals. The team collaborates closely with stakeholders to incorporate feedback and continuously improve the software suite.

Engineering Team

The Leadership Team at Casebook PBC is responsible for setting the strategic direction and vision of the company, ensuring alignment across departments to drive growth and innovation in the human services sector. They leverage their diverse expertise to foster collaboration, enhance customer engagement, and develop the next-generation solutions that empower caseworkers and improve service delivery. Through their collective leadership, they guide the company in fulfilling its mission to transform child welfare and human services with technology.

Leadership Team

The Customer Success team at Casebook PBC ensures that human services organizations effectively leverage the Casebook platform to meet their goals. This team collaborates closely with clients to optimize their experience, provides comprehensive support, and offers targeted training and education to maximize the platform's impact. They strive to build lasting relationships, enhance user satisfaction, and drive successful outcomes for child welfare and human services professionals.

Customer Success

The Sales Team at Casebook PBC is responsible for driving revenue growth by identifying prospective clients, nurturing leads, and closing sales deals. They focus on expanding the adoption of Casebook's innovative SaaS solutions for human services, ensuring that caseworkers and agencies have the tools they need to improve outcomes in child welfare and other human services sectors.

Sales Team

This department oversees the development and strategy of products to meet market needs and drive business growth.

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Other teams

Engineering Team

Leadership Team

Customer Success

Sales Team

Product Management