Casne Engineering
Janelle Bettencourt is a seasoned Systems Engineer 2 at Casne Engineering since May 2023, with a strong background in technical support roles. Prior experience includes working as a Tableau Technical Support Engineer at Salesforce from September 2021 to March 2023, where Janelle managed complex technical issues related to Tableau products. Earlier positions include Product Support Engineer at OSIsoft, where Janelle provided first-line support for the PI System, and a series of roles at California State University, Chico, culminating in the position of Desktop Technician, where Janelle was responsible for diagnosing and repairing hardware and software issues. Janelle holds a Bachelor of Science in Mechatronic Engineering from California State University, completed in 2020.
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