Rafael Rodrigues

Rafael Rodrigues is an experienced IT professional currently serving as a Computer Operator at Ewave do Brasil since February 2020, specializing in NOC monitoring, customer support, and incident resolution in complex environments. Prior roles include IT Technician at Hospital Daher Lago Sul, where Rafael provided network and server support, and Technical Support III at Stefanini Brasil, focusing on Windows environments. Experience also includes Infrastructure Analyst positions at Global Hitss and Capgemini, involving management of virtualized environments and high-availability networks. Rafael began the career as a TI Governance intern, supporting quality and project management processes. Educational qualifications include an MBA in Information Technology and the Internet, as well as a degree in Computer Networks from Universidade Paulista.