Jay Marchand

As Director of Sales and Account Management, Jay serves as the key liaison between Castaway and the clients, ensuring that they deliver exceptional customer service and achieve outstanding client satisfaction. He is responsible for managing and maintaining client relationships, developing individual account plans and providing value throughout all the relationships. Further, Jay is responsible for new client acquisition and implementing the on boarding process via the highly consultative sales approach. He is helping to enhance and further shape the Castaway brand through his diligent interaction with clients, assessment of market conditions and execution of the best-in-class suite of IT Asset Disposition (ITAD) Services.

Jay was a 4-year NCAA Division 1 soccer player at the University of Massachusetts where he earned a bachelors degree in Economics with a focus on Business Administration and Management. Prior to Castaway Technologies, Jay consistently exceeded sales goals and received extensive training in direct sales and marketing from The New England Team, a specialized sales consulting firm. In 2016, Jay brought his customer service mindset, expertise and acumen to develop and manage Castaway’s Retail and e-Commerce Team. He has focused on improving customer interactions and expanding the customer base and sales channels while building new retention strategies, implementing selling tools and providing outstanding leadership to the team.