Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions.

In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind.

In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success.

We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms.

What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender.

We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with  their loans.

Banking

Credit

Finance

FinTech

Lending

Castle Trust Bank

Castle Trust Bank's headquarters in London, United Kingdom

The Basingstoke office primarily supports data management, analysis, risk assessment, HR functions, and service delivery.

Basingstoke

This department manages the sourcing and purchasing of goods and services needed by the organization.

Procurement Operations

The Finance and Compliance team at Castle Trust Bank plays a vital role in ensuring the organization meets regulatory standards while managing financial operations efficiently. This team oversees compliance with financial regulations, conducts regulatory reporting, and ensures the integrity of financial practices. They also focus on optimizing savings and lending operations to align with customer needs, facilitating a flexible approach that supports the bank's commitment to providing imaginative lending solutions.

Finance and Compliance

The Risk Management team at Castle Trust Bank is dedicated to identifying, assessing, and mitigating risks associated with lending and operational processes. This includes overseeing credit risk evaluations to ensure responsible lending practices, managing operational risks to protect the bank's assets and reputation, and implementing strategies to combat fraud and financial crime. The team works collaboratively to ensure compliance with regulatory requirements while fostering a culture of safety and trust for both the bank and its customers.

Risk Management

The Leadership Team at Castle Trust Bank is responsible for steering the company's strategic direction and ensuring operational excellence. Comprising key executives in finance, compliance, technology, and customer engagement, the team fosters a culture of innovation and flexibility, enabling the bank to deliver tailored lending solutions and exceptional customer service. By prioritizing transparency and fair treatment, they work collaboratively to enhance the bank's offerings and maintain trust with customers, ultimately driving sustainable growth in the competitive financial services sector.

Leadership Team

The Engineering and IT Support team at Castle Trust Bank is responsible for maintaining and enhancing the bank's technological infrastructure, ensuring robust IT support for staff and clients. They manage network security, oversee system performance, and provide efficient service desk solutions to address technical issues. By fostering a seamless digital experience, the team plays a crucial role in enabling the bank to deliver innovative and flexible lending solutions to its customers.

Engineering and IT Support

The Data and Analytics team at Castle Trust Bank is responsible for harnessing data to drive informed decision-making and improve customer outcomes. This team specializes in analyzing customer behavior, optimizing product offerings, and enhancing operational efficiency through advanced analytics and business intelligence. By providing insights that shape the bank's strategic direction, they ensure that lending solutions are tailored to the unique needs of customers, fostering trust and promoting fair treatment throughout the banking experience.

Data and Analytics

This department focuses on analyzing business needs and providing insights to support strategic decisions.

People (2)

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Other teams

Finance and Compliance

Risk Management

Leadership Team

Engineering and IT Support

Data and Analytics

Business Analysis