Jeff Hess

Jeff Hess is a seasoned executive with extensive experience in customer engagement and operational leadership across multiple industries. Currently serving as Chief Operating Officer at CATALIS since February 2024, Jeff previously held the position of Chief Customer Officer at Mimecast and TIBCO, where a focus on innovative customer experiences was emphasized. Notable roles include Senior Vice President at BMC Software, overseeing customer experience initiatives, and a series of leadership positions at SAP, driving industry and value engineering strategies. Jeff's career also includes managing director responsibilities at Parson Consulting and national partnership roles at Grant Thornton and Ernst & Young Global Consulting Services. Jeff holds an MBA in Finance from Emory University's Goizueta Business School and a Bachelor's degree in Chemical Engineering from the University of Delaware.