Zakaria Ben-Salem

Zakaria Ben-Salem is an experienced technical architect with a strong focus on Salesforce implementations. Currently serving as the Salesforce Principal Technical Architect at Catalyst Consulting Group, Inc., Zakaria leads the Technical Architecture Team for the City of Chicago 311 implementation. Prior roles include Global Salesforce Practice Director at Quinnox, Inc., and Principal Technical Architect positions at IBM, GRAYBAR MARKETING AND ELECTRICAL SERVICES CORPORATION, and Lincoln Financial Group. Zakaria's expertise spans over a decade in various technical architect roles, contributing to prominent companies such as State Farm Insurance and McDonald's Corporation. Zakaria holds multiple advanced degrees, including an MBA and master's degrees in Computer Engineering and Computer Science, from esteemed institutions such as Jack Welch Management Institute and the University of Grenoble France.