Dorothy Scarlett

Dorothy Scarlett is an experienced housing professional currently serving as a Housing Coordinator at Catalyst Housing Limited since January 2012, focusing on the Fire Project and ensuring residents are informed about government regulations and cladding removal. Prior experience includes roles in customer service at Metropolitan Housing Southgate and A2 Housing Group, where responsibilities encompassed managing resident inquiries, processing repairs, and coordinating with contractors. Dorothy began a career in customer service at Ujima, where achievements included being named Employee of the Year in 2005 and obtaining an NVQ2 in Customer Service. Educational background includes a Business Education Diploma from Hammersmith and West London College.