Amy Spagnolo currently serves as an Enterprise Support Manager at Amazon Web Services, delivering strategic leadership and technical oversight for enterprise-level clients across Northern Europe. Additionally, Amy holds the role of Growth Coach at Catalyst Software, facilitating coaching for aspiring Customer Success Leaders. Amy has a robust background in customer support, previously working as Director of Customer Support at Forecast and during tenure at Workday, contributing to significant growth and integration initiatives. With prior experience at Zendesk and a solid foundation in customer service roles, Amy has continuously focused on enhancing customer experiences and building technical support teams. Educational credentials include a Danish language certification and a diploma in Tourism Business Operations.
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