Andrea Brisker, MBA, currently serves as the Director of Customer Success at SimpleLegal, an Onit company, leading scaled customer success initiatives since November 2017. With a strong track record in managing over 40 professional and enterprise accounts with annual recurring revenue surpassing $2 million, Andrea has consistently maintained a 0% churn rate while achieving 10% growth. Additionally, Andrea holds roles as a Customer Success Coach at Catalyst Software and a Customer Success Fellow at On Deck. Previous positions include Senior Customer Success Manager at Passage AI, where significant processes were established, and Senior Account Manager at Connexity, Inc., where a high retention rate was achieved despite managing substantial revenue. Andrea's academic background includes an MBA from San Jose State University, where a focus on business analytics was also pursued, alongside a BS in Biology and a BA in Communications from the University of California, Davis.
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