Catalyst Tech Ventures
Desarae Huston is an experienced professional in customer support and account management, currently serving as Support Manager at Catalyst Tech Ventures since June 2023. In this role, Desarae oversees the delivery of support services to third-party maintenance customers, managing onboarding, ticket resolution, service level agreement (SLA) performance, incident management, and escalations. Previously, Desarae held positions as Strategic Account Manager at Shyft Global Services, and GTAC Quality Systems Manager, where responsibilities included developing customer service processes and enhancing software for B2B interfaces. With earlier experience at Tech Data and Spectrum, Desarae has a solid background in technical support and customer service, having started at Dish Network as an Advanced Technical Support representative. Desarae's technical education was completed at My Computer Career in 2019.
This person is not in any offices
Catalyst Tech Ventures
Catalyst Tech Ventures was formed as both a Holding Company and a Technology Investment company for select tech start-ups. Our holdings are mostly centered on IT hardware and support services, especially for companies moving to the cloud, and on the skills and people needed in this new environment. Currently serving as the parent company to 3 fast-growing, Atlanta based, tech start-ups: ChannelWorks, NerdRabbit, and ReluTech.