JB

James Berenback

Manager of Operations and Support at CaterCow

James Berenback is an experienced professional with a diverse background in operations, support, customer service, and management. James'smost recent role was with CaterCow, where they worked as the Manager of Operations and Support. In this position, they were responsible for hiring, training, and managing the operations and support team. James also played a key role in tracking user feedback and collaborating with the product team to improve the company's product and roadmap. James excelled in providing high-quality user support and building relationships with corporate customer accounts. Prior to their role at CaterCow, James gained experience in customer service as a Customer Service Representative at ezCater and as a Key Leader of Operations and Training at Green and Tonic LLC. James also worked as a Production Assistant at Paleonola and held several positions at Paleonola, including Facilities Manager. Additionally, James has entrepreneurial experience as the co-founder and owner of Team Steam LLC, where they successfully managed all aspects of business development, marketing, advertising, and operations before selling the business. James has also served as a Program Director at the New York Harbor Sailing Foundation. Overall, James Berenback brings a strong skill set and a proven track record in operations, support, customer service, and management to any organization they join.

James Berenback attended Roger Williams University from 2005 to 2009, where they obtained a Bachelor's Degree in Criminal Justice and Corrections.

Links

Previous companies

ezCater logo
Towerhill Associates logo

Timeline

  • Manager of Operations and Support

    February, 2020 - present

  • Operations and User Support Associate

    October, 2017

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