Catholic Charities Southwestern Ohio
Nathalie Spanu Alcantara is an experienced professional with a diverse background in customer service and operations within various industries. Currently serving as a Customer Service Representative at WestRock Company since June 2021 and a Consumer Relations Specialist at Catholic Charities Southwestern Ohio since November 2020, Nathalie has displayed expertise in client relations, bilingual communication, and problem-solving. Previous roles include Mexico Operations Specialist at Total Quality Logistics, where responsibilities encompassed handling customs documentation, carrier development, and operational support, as well as a Bi-lingual Collection Agent at Schuerger Law Group, focusing on Spanish-speaking clients and student loan management. Additional experience includes serving as an International Technician at Deluxe Entertainment Services and as Assistant Campus Director at Embry-Riddle Aeronautical University. Nathalie holds two Bachelor's degrees in Office Communications and has a solid educational background complemented by strong organizational and translation skills.
Catholic Charities Southwestern Ohio
Catholic Charities Southwestern Ohio, a United Way Agency partner, is accredited by the Council on Accreditation. For more than 100 years, Catholic Charities has served the poor, protected the vulnerable and welcomed the stranger regardless of their religious background or country of origin. Our mission to enlighten, serve and empower is enabled by the generosity of donors and volunteers. Together, we brought hope to 120,000 people last year. Visit https://ccswoh.org to learn more.