Kelly Girone-Shorten has extensive experience in customer service and team management roles. Kelly has successfully led teams in various companies such as AAPT, Catholic Mission, and OzEmail. With a background in customer service, Kelly has consistently achieved SLA targets, developed efficient processes, and ensured excellent customer service. Additionally, Kelly has a strong focus on staff development, communication, and performance management.
April 1, 2024 - present
September, 2019
April, 2016
April, 2015