Loyd Vidal

Loyd Vidal is an experienced Principal Strategic Engagement Manager at Causaly, focusing on the EMEA region since January 2025. Prior roles include Head of Customer Success at Benchling, where Loyd built and scaled the Customer Success Team and managed customer renewals, expansions, and community engagement from October 2021 to January 2025. Previous experience spans various positions at Veeva Systems, Aprimo, and Teradata Marketing Applications, primarily in customer success management, professional services, and technical consulting. Notable achievements include managing significant teams, enhancing customer satisfaction, and fostering user adoption across multiple industries. Loyd holds two master's degrees in IT and Business Administration from Polytech' Montpellier and Lund University.