Mapp is a leading provider of insight-led customer engagement. 

Mapp has global offices in six countries. More than 3,000 companies rely on Mapp, including Argos, Ella’s Kitchen, Expert, Freesat, Lloyds Banking Group, MyToys, Pepsico, Quint and The Entertainer.

Marketing

Mapp Digital

The Berlin office focuses on engineering, product development, and user experience to support the DACH region.

Berlin

The Milan office focuses on customer success, sales, and marketing strategies to drive revenue in the Italian market.

Milan

The Munich office focuses on technology development, quality assurance, and product management for digital solutions.

Munich

James Brooke

Maurizio Alberti

Aalia Taylor

Rhys Leach

Samantha Clark

David Westwood

Marlena Plavljanic

Michael Diestelberg

This department focuses on ensuring customer satisfaction and retention by managing relationships and providing support throughout the customer journey.

Customer Success

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

This department oversees the management and coordination of various engineering functions to drive project success.

Engineering Leadership

The Engineering and Technical Roles team at Mapp Digital specializes in developing and maintaining cutting-edge software solutions that enhance customer engagement and data analysis. This team collaborates across various functions to deliver innovative products, optimize big data infrastructure, and ensure seamless integration of technology, ultimately driving insight-led client solutions.

Engineering and Technical Roles

This department focuses on designing and implementing effective technical solutions to meet client needs.

Solutions Engineering

The Customer Success and Support team at Mapp Digital is dedicated to ensuring that clients derive maximum value from the company's insight-led customer engagement solutions. This team provides expert technical support, fosters long-term relationships with customers, and drives adoption and satisfaction by offering tailored guidance and resources. Through proactive engagement and strategic initiatives, they aim to enhance the overall customer experience and facilitate successful outcomes for clients across various industries.

Mapp Digital

Org chart

Teams

Customer Success

Software Development

Engineering Leadership

Engineering and Technical Roles

Solutions Engineering

Customer Success and Support

Offices

Mapp Digital

Org chart

Teams

Customer Success

Software Development

Engineering Leadership

Engineering and Technical Roles

Solutions Engineering

Customer Success and Support

Offices

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