Danilo Gomez, RN, has a diverse background in customer support and sales, with experience spanning multiple roles and industries. Beginning as a Technical Support Specialist at Transcom from August 2009 to September 2012, Danilo provided assistance for complex technical issues, then transitioned to an Inbound Sales Representative role at WNS Global Services SA from September 2012 to March 2016, where Danilo improved team sales by 5% through effective customer probing and customized accounts. After serving as a Renewal Manager and Customer Care Consultant at Bolton International, Inc. from October 2020 to February 2021, Danilo currently works as a Customer Success Representative for a healthcare account at Cavista, starting in April 2022. Prior experience also includes a Technical Support Specialist position at Concentrix from May 2016 to January 2020, assisting customers with Google Store subscriptions and Pixel devices.
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