Claudia O.

Claudia O. is a seasoned customer experience professional with extensive experience in the field. Currently serving as a Customer Experience Specialist at CAYA since August 2020, Claudia previously held multiple roles at Treatwell, including Senior Customer Experience Specialist, Customer Care Team Lead, and Customer Care Agent from August 2014 to June 2020. Claudia began their career as a Studentische Hilfskraft at Scandlines from January 2004 to December 2009. Academically, Claudia holds a Bachelor of Science in Stadt- und Regionalplanung from Technische Universität Berlin, completed in 2014, and a degree as Reiseverkehrskauffrau from OSZ Lotis (Logistik, Touristik und Steuern) Berlin, obtained in 2002.