Craig Unterborn is an experienced IT professional with a strong background in Exchange server management and support. Currently serving as the Exchange Engineer at Cayuga Medical Center at Ithaca since January 2023, Craig leads the Exchange 2016 and 2019 environment while utilizing Confluence for documentation and troubleshooting email issues. Prior to this role, Craig was a Senior Systems Engineer at Rochester Regional Health, focusing on the planning and architecture of Exchange servers. Other notable positions include Systems Analyst Sr at the University of Rochester, where Craig provided Level 3 Support for the Office 365 environment, and Computer Systems Engineer at the Eastman School of Music, where Craig led a significant migration project. Educational credentials include a B.S. in Information Systems Management from Roberts Wesleyan University.
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