Evelyn Pontes

Evelyn Pontes is an experienced professional with a diverse background in customer service and management. Currently serving as a Patient Service Representative at Cayuga Medical Center at Ithaca since May 2023, Evelyn previously held roles such as Lead Supervisor/Food Service Manager at Cornell University from August 2015 to 2019, and Customer Service Coordinator at H&R Block. Additional experience includes various positions in retail and food service, where Evelyn excelled in sales, cash handling, and customer relations. Evelyn holds an A.A.S. in Business from Tompkins Cortland Community College and is recognized for consistently meeting and exceeding performance quotas throughout their career.