Matty Gilreath

Enterprise Customer Success Manager at Cayuse

Matty Gilreath has a diverse work experience spanning various industries. In 1997-2000, they worked at the American Arbitration Association as a Case Administrator and later a Senior Case Administrator, handling high-profile complex matters. From 2000-2002, they were an Assistant to the President at Black Pearl Software. In 2002, they worked as an Executive Assistant at Wellington Management before transitioning to the role of Executive Assistant/Grants Coordinator at Harvard Medical School/Harvard Pilgrim Health Care until 2005. From 2005-2011, they worked at UCSF, first as a Research Services Analyst, then as a Research Services Coordinator, and finally as a Research Services Coordinator/Contracts and Grants Officer. In 2007-2010, they were a Street Team Member at Zipcar. Matty founded and owned MattySF.com, a personal blog about San Francisco's food and urban culture, from 2013-2016. From 2013-2017, they held various positions at Evisions Inc., including Professional Services Consultant and Senior Professional Services Consultant. Currently, since 2017, they are working at Cayuse as a Customer Success Manager and Senior Customer Success Manager, responsible for managing customer relationships and ensuring satisfaction. Matty also served as an Advisor/Beta Tester/In-App Guru for Blipboard from 2012-2014.

Matty Gilreath obtained a Certificate in Social Media Marketing from San Francisco State University in 2012. Prior to that, from 1986 to 1990, they attended Massachusetts College of Art and Design and earned a Bachelor of Fine Arts degree in Sculpture. Their primary education was completed at Stamford High School, although the specific dates and degree earned are not provided. In addition to their academic accomplishments, Matty obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in April 2019.

Links

Previous companies

Zipcar logo

Timeline

  • Enterprise Customer Success Manager

    April 1, 2024 - present

  • Senior Customer Success Manager

    April, 2022

  • Customer Success Manager

    January, 2018

  • Senior Professional Services Consultant

    July, 2017