Ravi S.

Ravi S. is a seasoned Service Delivery Manager specializing in logistics operations, currently employed at Cazoo since May 2023, where operational improvements led to a 15% increase in delivery times and enhanced customer satisfaction. Previously, Ravi served as Head of Operations and Customer Service at Comunicoms Ltd, achieving a 40% boost in customer acquisition and a significant rise in revenue through automation. At RICS, digital transformation initiatives resulted in substantial cost savings and improved candidate engagement. Earlier roles include Regional Driver Operations Manager at BCA Automotive Ltd and Deployment and Customer Manager at The AA, where Ravi managed premium client services and elevated response times. Ravi began career at Comet as a Customer Sales Representative and holds A-Levels in Law, Business Studies, and Computing from Halesowen College.