Iris de Silva

Iris De Silva is a seasoned professional with extensive experience in onboarding and customer service. Currently serving as a Senior Onboarding Specialist at CB Insights since November 2021, Iris previously held multiple roles at American Marketing & Publishing, LLC from June 2012 to November 2021, including Senior Digital Onboarding Specialist and Digital Onboarding Specialist, where responsibilities encompassed onboarding new digital customers and providing exceptional initial service. Iris started as a Customer Service Representative, resolving customer concerns and supporting sales processes, followed by a role as a Text Marketing Specialist, managing accounts and offering marketing consultations to businesses across 13 states. Iris holds a Bachelor of Science degree in Mass Communication/Media Studies from Bemidji State University.