Irmeet Sethi

Sr. Manager, Client Support at CareerBuilder

Irmeet Sethi has a solid work experience in various roles and companies. Starting in 2005, they worked as a Customer Service Assistant at Jet Airways. In 2006, they joined Trans Continental E-Services Private Limited (Jet Airways) as a Sr. Trainer, responsible for managing training programs and maintaining high throughput rates. In 2013, they moved to Concentrix as an Assistant Manager Training and later became a Deputy Manager Operations (Renault), managing clients and implementing measures to maximize customer satisfaction. From 2015 to 2019, they worked at Jet Airways as a Manager - Contact Centre, focusing on improvement initiatives and revenue generation. Currently, since 2019, they are working at CareerBuilder as a Sr. Manager, Client Support, driving process improvement initiatives and supporting multiple regions. Overall, they have a strong background in management, client support, training, and operations.

IRMEET SETHI attended Sri Venkateswara College, Delhi University from 2001 to 2004, where they completed a Bachelor's degree in Humanities, specializing in Travel and Tourism. They then pursued a Postgraduate Certificate course in Travel and Tourism Management at the same college from 2004 to 2005. Later, in 2010, IRMEET SETHI enrolled in the Symbiosis Institute of Management Studies and obtained a Post Graduate Diploma in Business Administration (PGDBA) in 2012.

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Timeline

  • Sr. Manager, Client Support

    June, 2019 - present