Dan Jefferson

Dan Jefferson is an experienced IT professional currently serving as IT Help Desk Support II at CBC, Dealer Safeguard & CreditDriver since April 2023. Prior to this role, Dan was a Senior Knowledge Management Specialist at Global Payments Inc. from July 2018 to February 2023, where three promotions were achieved in four years due to motivation and continuous self-development, alongside acting as a Subject Matter Expert. Dan's earlier experience includes working as a Service Desk Analyst at CompuCom from September 2015 to June 2018, assisting businesses in various industries, and as a Tech Support Analyst at Telvista Inc. from October 2011 to September 2015, providing support for voice, video, and data services. Dan holds a High School Diploma in Physical Sciences from Garland High School, earned in 1999.