Brenda Kenyon

Service Management Tools Engineer III at CBTS

Brenda Kenyon has over two decades of work experience in various roles within the IT industry. Brenda is currently employed at CBTS as a Service Management Tools Engineer III, starting in March 2021. Prior to that, they worked at AT&T from 2007 to 2020, holding positions such as a Client Network Engineer and a Senior Client Network Design Project Engineer. In 2012, Brenda joined DXC Technology as a Global Voice Engineering Lead until February 2020. Before DXC Technology, they worked at HP from 2006 to 2012, serving as a Global Network Voice Delivery Lead and an IPT Transition Lead. Brenda also gained experience at PeopleStrategy as a Project Leader (2004-2005), Copper Mountain College as a Systems Research Analyst (1999-2002), and College of the Desert as a Computer Specialist, Instructional Specialist, and Faculty, Adjunct (1994-1999).

Brenda Kenyon has a solid education history. Brenda obtained a Master of Science (MS) degree in Information Systems from Northern Kentucky University, where they studied from 2004 to 2006. Prior to that, they earned a Bachelor's degree in Business Administration from the same university, completing their studies from 2002 to 2003. Additionally, Brenda holds an Associate's degree in Liberal Studies and Computer Information Systems from the College of the Desert - Copper Mountain Campus, which they completed in 1994.

In terms of certifications, Brenda has acquired several additional qualifications. Brenda became certified in Ken Blanchard on Servant Leadership through LinkedIn in May 2023. In November 2022, they obtained the SL1 Professional Certified credential from ScienceLogic. In July 2022, they completed the Learning REST APIs certification through LinkedIn. In April 2021, they obtained the Intro to Service Management with ITIL® 4 certification, also from LinkedIn. Brenda received their Cisco Certified Network Associate Routing and Switching (CCNA) certification from Cisco in February 2020. Lastly, they obtained their Project Management Professional (PMP) certification from the Project Management Institute (PMI) in October 2006.

It is worth noting that Brenda Kenyon also mentions having an ITIL V3 Foundations certification; however, no information is provided regarding the specific institution or when they obtained this certification.

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Timeline

  • Service Management Tools Engineer III

    March, 2021 - present