Technical Support and Operations Team
About
The Technical Support and Operations Team at CBTS is responsible for ensuring the seamless operation of technology services and infrastructure. They provide expert support across various domains, including VoIP communications, cloud infrastructure, and service delivery, while managing incidents and resolving technical issues. The team collaborates with other departments to enhance service management tools and optimize performance, ultimately driving improved business outcomes for clients.
Team members
Abdul Majeed
Manager - Technical Operations
Brenda Kenyon
Service Management Tools Engin...
Brian Hoffman
Service Management Tools Engin...
Chris Bradford
Sr. Systems Engineer
Dan Baas
Service Desk Analyst II
David McWhirter
Manager - Technical Operations
Debra Olson
Systems Engineer L3
Lawrence A Cantor II
End User Support Team Lead / I...
Michelle Tedder
Information Technology Operati...
Sulthan Syed Ibrahim...
Technical Support Specialist