Brian Hoffman

Service Management Tools Engineer III at CBTS

Brian Hoffman has a diverse work experience spanning over 26 years. Brian began their career in 1993 as a Systems Engineer at Belcan, where they provided telephone support to a large company and installed and supported software packages. In 1995, they joined Entex Information Services as a Systems Engineer, where they coordinated the installation and configuration of various operating systems and provided technical support to salespersons and clients. Brian then worked as a Network Specialist at StarKist Co. from 1997 to 2000. In 2000, they became a Senior Network Analyst at John Morrell & Co. before joining Cincinnati Bell in 2001 as a Unix Engineer. Brian held this role for 13 years until 2014, when they joined CBTS as a Problem Manager. In 2019, they transitioned into the role of a Service Management Tools Engineer III at CBTS. Overall, Brian Hoffman has gained extensive experience in systems engineering, network management, and problem management throughout their career.

Brian Hoffman completed their Bachelor of Science (B.S.) degree in Computer Science at the University of Kentucky from 1988 to 1993. Additionally, they have obtained several certifications throughout their career. Some of these certifications include Microsoft Certified: Identity and Access Administrator Associate from Microsoft in February 2023, Red Hat Certified Specialist in Advanced Automation: Ansible Best Practices from Red Hat in February 2022, RHCDS (Red Hat Certified Data Center Specialist) from Red Hat in July 2014, RHCVA (Red Hat Certified Virtualization Administrator) from Red Hat in July 2014, EX401 Red Hat Enterprise Deployment and Systems Management from Red Hat in July 2013, EX436 Red Hat Enterprise Storage Management from Red Hat in September 2011, ITILF ITIL Foundation Certificate in IT Service Management from EXIN your ICT competence partner in May 2011, RHCE (Red Hat Certified Engineer) from Red Hat in August 2009, Sun Certified Network Administrator (Solaris 8) from Sun in December 2002, Sun Certified System Administrator (Solaris 8) from Sun in May 2002, and Red Hat Certified Specialist in Ansible Automation from Red Hat in February 2019.

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