Lawrence A Cantor II

End User Support Team Lead / Incident Manager at CBTS

Lawrence A Cantor II has a diverse work experience spanning various industries. Most recently, in 2022, they became the Owner and Pitmaster of BL BBQ & Karaoke DJ Food truck, a small business specializing in smoked meats and entertainment. Prior to that, from 2018 to present, they worked at CBTS as the End User Support Team Lead and Incident Manager, where they supervised and developed a team, implemented training, and maintained weekly metrics. From 2017 to present, Lawrence has been the Owner of BL Karaoke & DJ Services. In their role at Logicalis from 2015 to 2018, they served as a Windows System Administrator and Backup Shiftlead, administering and supporting various IT systems. Before that, from 2011 to 2015, they worked as a Service Support Technician Lead at Path Forward IT, handling active directory and account administration. Lawrence began their career at ATOS as a Help Desk II from 2010 to 2011, assisting in diagnosing software and hardware issues. Lawrence A also gained experience as an Intern Tier 2 Break Fix at Dayton Power and Light from 2009 to 2010, maintaining and troubleshooting technical equipment. Lastly, from 2002 to 2008, they worked at Payne Entertainment as a Mobile DJ and Operating Partner, providing entertainment services and assisting with daily operations.

Lawrence A Cantor II pursued their education in a chronological manner, starting with their enrollment at the Ohio Center for Broadcasting in 2002. Lawrence A obtained a Certificate in Radio & Television Broadcasting in 2003. Following this, they attended ITT Technical Institute from 2009 to 2010, majoring in Computer Network Systems-Information Technology, before transferring to DeVry University in 2011. At DeVry, Lawrence A Cantor II completed their Bachelor of Technical Management degree with a specialization in Computer Information Systems in 2013.

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Timeline

  • End User Support Team Lead / Incident Manager

    August, 2018 - present