Mohammed Suhail

Network Voice Engineer III at CBTS

Mohammed Suhail has a diverse work experience in the field of network and communication engineering. Mohammed currently works at CBTS as a Senior Engineer Network Voice Level III Operations. Their responsibilities include supporting and monitoring Cisco IP Telephony devices and products, as well as managing and troubleshooting CUCM.

Prior to their current role, Mohammed worked at Happiest Minds Technologies as a Senior Engineer IMSS. Here, they planned, designed, and troubleshooted Cisco Unified Communication and collaboration products, including Cisco CUCM, CUC, IM&P, PLM, PCP, PCA, SME. Mohammed also managed Cisco Webex and HUB, Spark/Webex Video Mesh.

Before that, Mohammed worked at Polycom as a Technical Support Specialist. Mohammed was responsible for the video/unified communication NOC for over 60 global managed services customers. Their tasks included remote monitoring and management of Polycom infrastructures, troubleshooting video/audio conferencing issues, and supporting Microsoft Skype On prem solution for SFB integration with Polycom devices.

Mohammed also has experience as a Voice Network Engineer at Dimension Data India Pvt. Ltd., where they supported and monitored Cisco IP Telephony devices and users. Additionally, they worked as a Senior System Administrator at Abacus IT and as a Desktop Support Officer at SITE TECHNOLOGY in Dubai.

Overall, Mohammed Suhail has a strong background in network and communication engineering, with expertise in Cisco IP Telephony, video conferencing systems, and collaboration platforms.

Mohammed Suhail has a diverse education history. Mohammed obtained a Master of Business Administration (MBA) degree in Information Technology from Bharathiar University, where they studied from 2015 to 2017. Prior to that, they completed their Bachelor of Science (Bsc) in Electronics at the University of Calicut, where they attended from 2011 to 2014.

In addition to their formal education, Mohammed Suhail has also obtained several certifications. Mohammed received the certification of System Administrator V7 from Kurmi Software in March 2023. In February 2022, they obtained the Dante certified level II certification from Audinate. Earlier, in November 2021, they earned the Dante certification Level 1 from the same institution. Mohammed Suhail also obtained the Cisco Unified Contact Center Express certification from Udemy in October 2021. In July 2021, they became an Aviatrix Certified Engineer - Multi-Cloud Network Associate through Aviatrix. Prior to that, in March 2016, they obtained the Microsoft Certified Solutions Associate (MCSA) certification from Microsoft. Furthermore, they have a Diploma in Hardware and Networking from HRDS INDiA, which they acquired in November 2015 and is also a Microsoft Certified Professional (MCP). Mohammed Suhail has also acquired the RWVCPC certification from CertiProf, although the obtained month and year for this certification are not specified in the provided information.

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