With deep capabilities across data, network, voice, managed services, monitoring and management, CBTS covers your technology needs with end-to-end expertise and is dedicated to driving business outcomes.

Information Technology

CBTS

CBTS' headquarters in Cincinnati, OH, United States

This department focuses on the design, implementation, and maintenance of cloud-based contact center solutions.

Contact Center Engineering

The Network Engineering Team at CBTS is responsible for designing, implementing, and maintaining robust networking solutions that support the company's diverse technology needs. This team works collaboratively on projects involving network planning, security, and automation to ensure seamless connectivity and high performance across all platforms and services. Their expertise encompasses both voice and data networks, enabling them to deliver comprehensive support and drive optimal business outcomes for clients.

Network Engineering Team

This department is responsible for the design, implementation, and maintenance of network systems to ensure reliable connectivity and performance.

Network Engineering

The Technical Support and Operations Team at CBTS is responsible for ensuring the seamless operation of technology services and infrastructure. They provide expert support across various domains, including VoIP communications, cloud infrastructure, and service delivery, while managing incidents and resolving technical issues. The team collaborates with other departments to enhance service management tools and optimize performance, ultimately driving improved business outcomes for clients.

Technical Support and Operations Team

The Software Development Team at CBTS is responsible for designing, building, and maintaining innovative software solutions that enhance the company's technology offerings. This diverse team of developers, engineers, and architects collaborates to create robust applications and cloud-based services, ensuring seamless integration with existing systems and optimizing performance across data, network, and managed services. Their expertise in full-stack development, cloud technologies, and DevOps practices drives efficient business outcomes and supports the company’s commitment to delivering comprehensive technology solutions.

Software Development Team

This department oversees the planning, execution, and completion of projects, ensuring they are delivered on time and within scope.

Project Management

This department focuses on delivering expert guidance and architectural solutions to meet client needs and enhance business outcomes.

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Other teams

Network Engineering Team

Network Engineering

Technical Support and Operations Team

Software Development Team

Project Management

Solution Consulting