Cbus Super Fund
Jennifer Nghiem is a seasoned professional in complaints management with extensive experience in the finance and hospitality sectors. Currently serving as a Complaints Specialist - Improvements at Cbus Super Fund since January 2022, Jennifer previously held various roles at MLC Australia from May 2014 to January 2022, including Consultant for Complaint Insights and Prevention, Associate in Dispute Resolution, and Adviser Services Consultant and Technical Support. Prior to this, Jennifer's career included positions as Assistant Manager at Asia Paradise Hotel from June 2009 to September 2010 and Customer Services at Esanda from 2008 to 2009. Jennifer holds a Bachelor of Commerce in Entrepreneurship from RMIT University, which was earned between 2011 and 2013.
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