Shaun Matuska

Shaun Matuska is a seasoned professional with over 13 years of experience at CCC Intelligent Solutions, currently serving as a Senior Customer Success Manager. In this role, Shaun provides expert guidance to Independent Appraisers and Third-Party Administrators, addressing project management challenges and enhancing customer collaboration. Previous positions held at CCC include Strategic Solutions Advisor, Client Solutions Advisor, Escalation Specialist, and IT Support Specialist, where Shaun contributed to resource allocation, customer service, technical issue resolution, and product training. Earlier in the career, Shaun worked as a Customer Service Representative at Fifth Third Bank, managing transaction data and customer inquiries.