CCI Global
Dave O'Donohoe is a seasoned cybersecurity professional currently serving as a Global Enterprise Security Architect at CCI Global, where responsibilities include spearheading security architecture and risk management for multi-client BPO operations. O'Donohoe has extensive experience in developing security policies aligned with international compliance frameworks, leading risk assessments, and implementing zero-trust network models. Previously, O'Donohoe held the position of Senior Cloud Security Engineer at Carelon Global Solutions Ireland, focusing on Azure security architecture and governance. Prior roles at Integrity360 included IT Security Consultant and various positions focused on security operations and online banking platform management. O'Donohoe's educational background includes a Master of Science in Cloud Computing and a Higher Diploma in Cybersecurity from the National College of Ireland.
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CCI Global
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CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients serving as a trusted partner to leading brands from the United States, Canada, United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI Global’s comprehensive BPO services encompass a wide range of functions including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. CCI’s Sites Across Africa : 🇿🇦 : Durban (House 1,2 and 3, Central Business District), Johannesburg (Sandton), Cape Town (Wynberg Mews,Newlands Terrace, Stadium On Main, Umlazi) 🇰🇪: Nairobi, (Garden City, Riverfront, Tatu City) 🇪🇹: Addis Ababa 🇷🇼: Kigali 🇬🇭: Accra 🇪🇬: Egypt (Coming Soon!)