CCT Solutions
Jürgen Dörr is a seasoned project manager with extensive experience in telecommunications and cloud solutions. Since 2018, Jürgen has served as a Senior Project Manager at CCT Deutschland GmbH, focusing on contact center and unified communication projects. Prior to this role, Jürgen worked as a Project Manager at IP Dynamics GmbH from 2016 to 2018. Jürgen's career at Nash Technologies GmbH spanned six years, where responsibilities included managing telecommunication systems. Early roles at Alcatel-Lucent involved significant leadership positions, including Head of Development Department and Head of Software Development Group, contributing to key advancements in voice switching technologies. Jürgen holds a Diplom-Ingenieur (FH) degree in Telecommunications from Hochschule Esslingen - University of Applied Sciences, earned in 1984.
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CCT Solutions
CCT is leading the way in Multi-Experience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efficient relationships with their customers.