CCT Solutions
Tareck Rietz is an experienced IT professional currently serving as a Support Engineer at CCT Deutschland GmbH since February 2021. Previously, Tareck worked for Alltours Flugreisen GmbH, where the role of Systemadministrator was held from January 2003 to January 2021. This extensive background in IT support and systems administration has equipped Tareck with a comprehensive skill set in technical troubleshooting and system management.
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CCT Solutions
CCT is leading the way in Multi-Experience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efficient relationships with their customers.