Caroline Wood

Caroline Wood is an experienced ServiceNow professional with a strong background in IT service management and technical consulting. Since March 2022, Caroline has held the position of ServiceNow Architect and Team Lead at CDI LLC, following previous roles as ServiceNow Manager/Architect and ServiceNow Developer at Rooms To Go from May 2019 to April 2022. Earlier in the career, Caroline worked as an ITSM Analyst and IT Intern at Republic National Distributing Company from November 2016 to May 2019. Caroline holds a Bachelor's Degree in Computer Information Systems from Georgia State University's J. Mack Robinson College of Business, completed in July 2017.